Curriculum Vitae

Nayab Elahi

Data analytics & project management professional (Telenor Pakistan / PMCL Jazz) turned Information Systems researcher — studying how project risk constructs drift under contextual pressure.

reported construct observed drift

01Research Focus

Current manuscript, Contextual Construct Drift, examines construct validity in World Bank project reporting — testing whether overconfident language about unmet objectives emerges during implementation, or only appears in hindsight. Case analysis is grounded in ISRs, ICRs, and IEG reviews from the Punjab Skills Development project (P130193). The work draws on construct validity theory and the contingency theory of project risk, and speaks to work on context-naive LLM-based construct detection.

Data Science for Project & Business Management Computational Social Sciences for Project & Business Management NLP for Projects Report Analysis Predictive Analytics & Decision Analysis Big Data & AI in Risk / Resource Allocation

02Experience

2025 – Present

Expert Reporting & Analysis

PMCL Jazz Pakistan

Developed and automated commission & payout dashboards, improving reporting efficiency by 30% with real-time visibility into sales and revenue. Led end-to-end KPI and incentive management for nationwide B2B channels at 100% accuracy. Delivered data-driven insights that shaped sales strategy and incentive design.

2019 – 2024

Asst. Manager Charging Products — Project Manager

Telenor Pakistan

Led a cross-functional team of 11 to streamline data collection, improving project risk-tracking efficiency by 90%. Built real-time dashboards for executive management to speed up decision-making on project performance and KPIs.

2019 – 2024

Data Analysis & Reporting (Additional Role)

Telenor Pakistan

Project analytics, reporting, and performance analysis; developed automated dashboards that improved reporting efficiency by 95%.

2018 – 2021

Agile Product Manager

Telenor Pakistan

Defined product strategy, roadmap, and priorities aligned to customer and business goals. Bridged business and technology teams through backlog management and agile ceremonies. Used data insights and market/customer research to enhance digital products and user experience.

2015 – 2018

Internet & Devices Support / QA Officer

Telenor Pakistan

Web and mobile application testing — test planning, case design and execution, API testing, and functional, sanity, and regression testing. Managed bug tracking and issue verification.

2000 – 2015

Freelance & Part-Time Roles

Pakistan

Home tutoring, personal assistance, and front-desk management — supporting family income while building communication, organization, and multitasking skills across diverse client relationships.

03Education

2023

MS, Project Management

Riphah International University — GPA 4 · Gold Medal, highest GPA (3.93) in program

Thesis: Bending Without Breaking — Impact of Resilience on Project Management. Quantitative, survey-based study using regression and hypothesis testing to assess how individual and organizational resilience shape project outcomes under uncertainty. Findings confirmed resilience significantly improves adaptability, risk management, and project performance. Tools: SPSS, MS Excel.

2013

MBA

Virtual University of Pakistan
2005

BSc

University of the Punjab
Cert.

Affiliate Financial Accountant (AFA)

Institute of Cost & Management Accountants of Pakistan (ICMAP)

04Technical Skills

SQL Natural Language Processing (NLP) Python Power BI MS Excel Tableau Jupyter Notebook VS Code Data Visualization Forecasting Reporting Automation

05Conference & Publications

ICMBP-2024 — International Conference on Managing Businesses & Projects
Feb 23–24, 2024 · Riphah School of Business and Management · Theme: Equity & Sustainability

Presented: Bending Without Breaking — Examining the Effects of Social Capital on Individual Resilience, Project Citizenship Behavior, and Project Performance.

Retroactive Equivalence Framing: A Closure-Stage Construct in Project Governance Reporting (in preparation, MISQ-targeted)
World Bank Pakistan case analysis · construct validity theory · contingency theory of project risk
Impact of AI on Project Management — Literature Review
Independent research / writing (Working)

06Certificates & Achievements

Google Data Analytics Certificate Google Project Management Certificate High Flyer Award — Telenor Pakistan, Q4 2022 Go Getter Award — Telenor Pakistan (Q1 & Q2 2020, Q3 2021) Merit-Based Scholarship, RSBM Riphah, 2020–2022

07Memberships & Extracurricular

Member, Institute of Cost & Management Accountants of Pakistan (AFA–ICMAP). Volunteer, COVID-19 Support Club (2019–2023) — coordinated relief funds for children's education and food support. Competitive debater at school and undergraduate level; badminton player with local tournament wins.